Our Expertise
We specialize in both Inbound/ Outbound Customer support for our clients around the globe.
We make sure that we hire the native language speakers for the language they need customer service or outbound sales
We even do the market search and provide complete Idea along with plan of action to achieve our client goals
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We always try to obtain business by calling potential customers who showed up on our clients website but for some reason did not complete the order
We have over 60% conversion on those outbound calls. We also offer cold calling services to new and existing clients.
We offer Email and chat support for our clients and we try to keep it to minimum when it comes to cost. Mostly we offer this service along with the inbound customer support without any extra charge
We have a skilled team to handled this professionally
Inbound Customer Service
Outbound Sales
Email and Chat Support
We offer transcription services as well. We have a couple of clients related to this campaign. One is related to medical transcription and the other one is related to an Auto Industry
We offer all types of data entry work. We have specialized typists with excellent typing speed and accuracy.
We have outsourced our IT Department to a professional company from India. Therefore, we have never faced any downtime with our softwares that we are using. Neither our agents had to stay unavailable as all IT related issues are sorted there and then.
We also offer online technical support services